Shipping & Returns

SHIPPING IN THE PENINSULA

  MRW

* FREE URGENT SHIPPING TO PENINSULA ON ORDERS OVER €90

Orders from 0 to 50 euros - €6.99

Orders from 50 to 90 euros - €4.99

Orders over 90 euros - Free

* FOR REFUNDS YOU MUST ADD €1.50 + VAT

  (INDEPENDENT OF THE AMOUNT)

* DELIVERY IN 24/72 HOURS. FOR ORDERS MADE FROM MONDAY TO FRIDAY BEFORE 12:00.

* FOR ORDERS PLACED FROM MONDAY TO FRIDAY AFTER 12:00, THEY WILL BE SHIPPED THE FOLLOWING DAY.

* ORDERS PLACED ON THE WEEKEND WILL BE SHIPPED ON MONDAY.

-------------------------------------------------- -------------------------------------------------- -------------------------------------

SHIPPING TO THE CANARY ISLANDS, BALEARIC ISLANDS 11 -12 days

Orders from 0 to 60 euros - €15

Orders from 60 to 150 euros - 10 €

Orders from €150 - free

-------------------------------------------------- -------------------------------------------------- ---------------------------------------------

SHIPPING BY UPS

STANDARD UPS (2/4 DAYS)

--------------------------------------

Europe

€0-90 > €6.99

From 90> FREE

-------------------------------------

UPS EXPRESS (24/48H)

-------------------------------------

Canary Islands / Balearic Islands / Ceuta / Melilla

€0-90 > €9.99

From 90> FREE

--------------------------------------

Europe

€0-90 > €13.99

€90-€150 > €9.99

From 150> FREE

--------------------------------------

united meeting

€0-100 > €17.99

€100-€200 > €9.99

From 200> FREE

--------------------------------------

UPS EXPRESS (24/72H)

--------------------------------------

North America / South America / Central America

€0-100 > €19.99

€100-€250 > €13.99

From 250> FREE

--------------------------------------------------

RETURNS

The form of return is by notifying the company Alkimia Technology and Stetic of the incident by mail to this address: central@alkimia.es.

We will contact the customer to manage the shipment.

Returns are not accepted after 15 days from receipt of the order.

Returns of material that is not in its original packaging and in the same state in which it was delivered will not be accepted.

All returns must attach the invoice corresponding to the returned item.

In no case will the money be returned in cash, but a payment of the item will be made, which will be valid for 6 months from the date of the payment.

For safety and hygiene reasons, no changes or refunds will be accepted on medical supplies.

-------------------------------------------------- -------------------------------------------------- -------------------------------------

WITHDRAWAL

Withdrawal policy: The term to exercise the Right of withdrawal is 15 calendar days from receipt of the product.

The refund of the amount of the purchase will be made once the condition of the merchandise has been verified, through the same means of payment used in the purchase and, in any case, within a maximum of 15 calendar days from the reliable receipt of the withdrawal request, as long as it is Alkimia who manages the collection of the item. In the event that you return the item through a transport company of your choice, the 15-day period will begin to compute from Alkimia having actual knowledge of the shipment of the merchandise or, failing that, from the receipt of the same.